August 08, 2003

Toronto Harbour Cruises and Events
89 Whitehall Road, 2nd Floor
Toronto, Ontario
M4W 2C8


Dear Omar,

As a follow up to our BRIO boat cruise, I just wanted to pass on our sincerest thanks to you and your team.

Both our staff and the team from CIBC had an exceptional cruise, and before the cruise was over they were asking us when we could schedule the next one!

The food service was excellent, and the co-ordination of your crew and cruise director was timed to meet our every need. Please pass on our thanks for a job well done.

Thank you again for providing such a well-organized event on our behalf and on behalf of our largest Canadian customer. We both appreciated the time and effort that went into making it a success.

Looking forward to making this an annual event.

Best regards,


Ken R.
Canadian Country Manager, Brio Software Inc.